Legal

Privacy Policy

How we collect, use, and protect your personal information across our research platform and services.

Effective: January 1, 2024 Last Updated: June 1, 2025 Version 2.1

1 Overview

Azilytics Insights ("we," "our," or "us"), headquartered at Noida, Uttar Pradesh, India 201301, is committed to protecting the privacy and security of personal information we collect in the course of our market research and consulting activities. This Privacy Policy applies to all services, including our website at azilyticsinsights.com, client engagements, and research projects conducted across 45+ countries.

By engaging with our website, services, or research projects, you agree to the terms outlined in this policy. We encourage you to read this document carefully and contact us with any questions.

2 Information We Collect

Information You Provide Directly:

  • Contact details (name, email address, phone number, organization)
  • Research survey responses, opinions, and feedback
  • Business information provided during client onboarding
  • Communications sent to us via email or contact forms
  • Account credentials when using our research platforms

Information Collected Automatically:

  • IP address, browser type, and device information
  • Pages visited, time spent, and navigation patterns on our website
  • Referral URLs and search terms
  • Cookie and tracking pixel data (see Section 8)

Information from Third Parties:

  • Panel partners and research sample providers
  • Publicly available business directories and databases
  • Client-provided lists of research participants

3 How We Use Information

We use the information we collect for legitimate business and research purposes, including:

  • Conducting and delivering market research studies and reports
  • Providing consulting services and strategic insights to clients
  • Communicating with you about projects, proposals, and service updates
  • Improving our website, research methodologies, and service quality
  • Complying with legal and regulatory obligations
  • Sending relevant industry insights and research publications (with consent)
  • Detecting and preventing fraud or unauthorized access

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

4 Data Sharing

We may share your information only in the following circumstances:

  • With Clients: Aggregated, anonymized research findings. Individual responses are never shared without explicit consent.
  • Service Providers: Trusted technology partners bound by confidentiality agreements.
  • Legal Requirements: When required by applicable law, court order, or government authority.
  • Business Transfers: In connection with a merger or acquisition, with advance notice provided.

Research Confidentiality: All research data collected from survey respondents is handled in strict confidence. Individual-level data is never disclosed to clients. Reports present only aggregated, statistical findings in line with ESOMAR and ICC research ethics standards.

5 Data Security

We implement industry-standard technical and organizational measures to protect your data, including:

  • AES-256 encryption for data at rest and in transit
  • Secure HTTPS connections across all our digital properties
  • Access controls and role-based permissions for internal staff
  • Regular security audits and vulnerability assessments
  • ISO 20252 compliant research data handling procedures
  • GDPR-aligned data protection practices for international projects

6 Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law:

  • Client project data: 7 years after project completion (for audit and legal compliance)
  • Research participant data: 2 years, or as specified in project consent forms
  • Website analytics data: 26 months on a rolling basis
  • Marketing communications preferences: Until you unsubscribe or request deletion

7 Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you
  • Rectification: Ask us to correct inaccurate or incomplete information
  • Erasure: Request deletion of your data, subject to legal obligations
  • Restriction: Ask us to limit how we use your data in certain circumstances
  • Portability: Receive your data in a structured, machine-readable format
  • Objection: Object to processing based on legitimate interests or for direct marketing
  • Withdrawal of Consent: Withdraw consent at any time where processing is consent-based

To exercise any of these rights, contact us at info@azilyticsinsights.com. We will respond within 30 days.

8 Cookies & Tracking

We use cookies and similar technologies to enhance your experience on our website. For full details, please review our Cookie Policy. In summary, we use:

  • Essential Cookies: Required for website functionality and security
  • Analytics Cookies: To understand website usage patterns (anonymized)
  • Preference Cookies: To remember your settings and preferences

9 International Data Transfers

Azilytics Insights operates across 45+ countries. When personal data is transferred internationally, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs), adequacy decisions where applicable, and compliance with local data protection laws in each jurisdiction.

10 Children's Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. Research projects involving participants under 18 are conducted only with verifiable parental or guardian consent, in accordance with applicable laws and ethical research standards.

11 Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will update the "Last Updated" date at the top of this page and notify registered clients via email.

12 Contact Us

For any privacy-related questions, requests, or complaints:

Data Protection Contact

We aim to respond to all privacy requests within 30 days.

📧 info@azilyticsinsights.com

📍 Noida, Uttar Pradesh, India 201301

📞 +91 63941 94294